HR has used IT and a range of soft tools to create a culture of control in call centres that is similar to that in traditional smokestack industries, according to IR academic Bob Russell, while a call centre union leader says the workplaces are a "new frontier of control".
About 120 Pampas Pastry workers have cut short a threatened two-month strike after just three weeks, following a new bargaining position from the company that almost doubles its original pay offer.
A NSW IRC full bench has rejected a special case bid by Broken Hill employers to be relieved from paying the $18 safety net increase because of incapacity to pay.
A former NSW DIR worker has been awarded $5,000 after a tribunal found he had been victimised for making discrimination complaints against his employer.
A last-minute change of strategy by Mayne Group Limited has led to the shelving of a groundbreaking deal to protect employee entitlements after a transmission of business.
Negotiations between the RTBU and Pacific National over a new enterprise agreement for about 2,200 rail workers at the former Freightcorp have stalled over the quantum of a pay rise.
The ACCI has rejected outright the ACTU's test case bid to extend unpaid maternity leave to three years, saying the current 12-month safety net provision is "more than adequate".
Channel Seven has offered about 2,000 workers a 9% increase on their award base rates of pay over three years in its latest round of bargaining with the CPSU.
